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YouTubeAccount Management Secrets by AMplify
CSM Career Progression: Franchise Owner vs CEO of Your Accounts
There is a version of customer success that looks like a career but functions like a treadmill, and most CSMs are on it without knowing. Josh Chapman is a Principal Customer Success Manager for Global Strategic Enterprise at Adobe, where he manages one of the company's largest accounts. On Account Management Secrets with host Alex Raymond, Josh ...
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