Customer relationship management (CRM) software is designed to help businesses capture leads, communicate with customers and grow revenue. While some CRM platforms offer comprehensive solutions for ...

Should you use Salesforce leads or a 100% Salesforce contact/opportunity model to accommodate your go-to-market motions? Marketing reporting and sales/marketing productivity are tied directly to the ...

Cochlear is integrating conversational voice-to-text functionality into its CRM that could eliminate the need for its “sales road warriors” to type lead management notes into the system after meetings ...

Right then, let’s have a look at Salesforce and SAP. Lots of UK businesses use these systems, but they do quite different things, really. It can be a bit confusing trying to figure out which is which ...

Customer relationship management (CRM) king salesforce.com (CRM 2.35%) posted yet another solid quarter of growth in its fiscal second quarter of 2018. Both revenue and adjusted earnings per share ...