Business Wire

Genesys Named a Leader in the 2024 Gartner® Magic Quadrant™ for Contact Center as a Service for 10th Consecutive Year

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-powered experience orchestration, has been positioned by Gartner, Inc., as a Leader in the 2024 Gartner® Magic Quadrant™ for ...
Business Wire

Genesys Ranked as a Leader in Cloud Contact Center Report by Top Analyst Firm

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced it was recognized as a Leader in The Forrester Wave™: ...
CMSWire

Genesys Has Record Fourth Quarter as Organizations Accelerate the Adoption of AI-Powered Experience Orchestration

Genesys Cloud reached nearly $2.6 billion in ARR in the fourth quarter, with Genesys total revenue of nearly $3 billion for fiscal year 2026 SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud ...
No Jitter

Genesys: Customer Service Decisions Driven by AI Platform Considerations

On Wednesday, March 19th—day three of Enterprise Connect—five executives from leading contact center and customer experience companies and a knowledgeable enterprise customer joined me for a Keynote ...
MarketWatch

Genesys Named a Leader in the 2024 Gartner(R) Magic Quadrant(TM) for Contact Center as a Service for 10th Consecutive Year

The MarketWatch News Department was not involved in the creation of this content. Genesys Named a Leader in the 2024 Gartner(R) Magic Quadrant(TM) for Contact Center as a Service for 10th Consecutive ...