An engineering team spends six weeks building a chatbot with an AI app builder. The demo impresses the C-suite. The bot answers product questions, suggests items, and handles returns in a sandbox.

Silverback AI Chatbot has announced the continued development and availability of its AI Assistant feature, outlining how the technology is designed to support automated communication, streamline ...

Sure, we may have constant access to AI chatbots on our smartphones, sitting accessibly in our pockets, lessening the need for a dedicated portable device. But what if I told you that rather than ...